Heddline FAQ | Help & Support
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Heddline Help Center

Find answers to frequently asked questions about Heddline.

About Heddline

Heddline is a verified digital platform that connects real people and trusted businesses in one secure place. It combines social connection, shopping, services, and verified transactions within a transparent, UK-compliant environment.

Heddline is currently in development. The launch date will be announced soon, and early sign-ups will be notified first.

Yes. Creating an account is free, and the main platform will always be free to access. Premium features and verified tools may be added later to enhance functionality.

Yes. Early sign-up and creating your own channel are both free. There are no upfront costs to join or start building your presence. Optional paid tools may be introduced later, but verified participation will always remain free.

For Users / Buyers

Some areas of Heddline are visible without an account. Creating a verified account unlocks full access to social and commerce features and ensures trusted interactions.

You can register through the early sign-up form on our website. Only your name and email address are required to join the waitlist.

For Sellers / Creators

When Heddline launches, you can apply for a verified seller or creator channel. The onboarding process includes verification and setup guidance to help you start selling securely.

Yes. Heddline includes promotional tools and advertising options that help verified sellers and creators reach real, trusted audiences.

Payments & Security

Payments are processed through FCA-regulated partners such as TrueLayer, Stripe UK, and Modulr. Heddline does not hold or store financial data. All transactions are handled securely through these partners.

Heddline complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Data is encrypted, stored securely, and never shared without consent. Read our Privacy Policy for details.

Verification & Trust

Verification is handled through FCA-regulated providers. Only a secure token is stored; personal ID data is not retained by Heddline. This approach helps ensure a safe, authentic environment for all users.

Basic verification is free for users. Some business accounts may require additional checks by regulated partners, but there is no fee from Heddline.

Community & Conduct

Heddline prioritises a respectful and secure community. Verification and moderation systems help prevent misuse. Users can block or report others directly if needed.

For Investors / Partners

Investors and partners can request access via the Heddline Investor Page. These materials are shared securely for evaluation purposes only.

Yes. Heddline will launch first in the UK, followed by expansion into Europe and other markets through verified partnerships and full compliance frameworks.

Technical / App

Yes. The Heddline app is being developed for iOS and Android, and will be available before the full desktop version.

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